Communication & Negotiation Training

Concept

Leaders lead by what they say. Yet, at the same time, they are measured by what they achieve. This is often the result of negotiations or is based on communication. Therefore, communication and negotiation count as key skills for managers, and they should be constantly working to improve them.

The training is characterized by intensive interaction and role-playing of everyday situations in professional and private life and thrives on the willingness of each participant to get involved on a personal level. Lectures, discussions, case studies, role-playing and group work are among the training methods employed, with ongoing personal feedback for all participants.

Key Benefits

• You strengthen your communication skills and improve your ability to persuade and mediate
• You expand your skill sets in order to communicate clearly and convincingly according to each situation
• You hone your negotiation skills to bring about win-win results
• You practice how to convincingly use the appropriate negotiation and closing techniques according to each situation
• You learn how to assert yourself in different negotiation and communication situations and how to deal with conflict in a solution-oriented manner

Target group

• Managers who want to review and improve their repertoire of communication and negotiation skills
• Leaders who want to hone their communicative impact in important situations, such as staff meetings, conflicts, sales and negotiations
• (Top-) managers whose measure of success depends on negotiations